Return & Refund Policy
We aim to resolve quality, shipping, and fulfillment issues promptly and fairly for both retail and wholesale buyers.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery and include photos of the item and packaging.
Return Conditions
Eligible returns must be requested within 14 days of delivery. Items should be unused, unworn, and returned in original packaging.
Custom Orders
Custom-made or personalized products are generally non-refundable unless they arrive damaged or do not match the approved order.
Refund Timing
Approved refunds are processed after inspection of returned goods and are typically issued within 5 to 10 business days to the original payment method.
How to Request a Return
For return or refund assistance, contact le1618385@gmail.com with your order number, issue description, and supporting photos. Our team will guide you through the next steps.